TERMS & CONDITIONS


     

    General

    These conditions are incorporated in all contracts, orders, letter or correspondence sent by Customer to Del Harries Training & Consultancy or vice versa. If we choose not to enforce any of the conditions this shall not affect the rights of Del Harries Training & Consultancy. Del Harries Training & Consultancy reserve the right to amend these conditions without notice at our discretion.

    Training & Consultancy

    • All training & consultancy will take place at the customer's premises or at a venue provided by the customer, unless agreed in advance.

    • Del Harries Training & Consultancy warrants that all Courses and Consultancy supplied will be conducted in a professional manner in accordance with generally recognised good practice and standards. Del Harries Training & Consultancy will provide appropriately qualified and experienced instructor(s) and consultant(s) to deliver training & consultancy using suitable course materials.

    • The contents of course schedules are intended for general guidance only and do not form part of a contract. Del Harries Training & Consultancy reserves the right to make any reasonable variations to the content of the courses without notice.

    • Any typographical, clerical or other error or omission in any literature, administrative documentation, course materials, invoice or other document or information issued by Del Harries Training & Consultancy shall be subject to correction without any liability on our part.

    • All intellectual property rights for all course materials shall remain the property of Del Harries Training & Consultancy unless otherwise agreed. The customer agrees not to reproduce, sell, hire or copy course materials (in whole or in part) and not to use such materials except for the purposes of post course reference. 

    • The customer certifies that unless otherwise notified to and agreed with Del Harries Training & Consultancy all delegates attending training are employed directly by the customer.

    • In all cases the customer agrees to bring relevant clauses of these terms and conditions to the attention of the delegates attending training as necessary. The customer must agree start times and numbers of delegates with Del Harries Training & Consultancy in advance of training.

    • The customer accepts that it is their responsibility to verify that the courses are suitable for the requirements of the delegate attending a particular course and that the delegate has the necessary level of competence to be able to achieve the objectives of the course.

    • All Courses are delivered solely in the English language and all Delegates must be sufficiently proficient with the English language before attending a Course.

    • Del Harries Training & Consultancy reserves the right to refuse admission to training to any person considered unsuitable at our discretion.

    • Del Harries Training & Consultancy entire liability and that of its employees / consultants in respect of any claim shall be limited to damages.

    • Del Harries Training & Consultancy will not accept liability for death or personal injury.

    • Personal belongings and items belonging to or in the possession of the customer / delegate brought onto courses are the sole responsibility of the owner and Del Harries Training & Consultancy accepts no responsibility for such items.

     

     

     

    Payment, booking & cancellation terms

    • Standard starting fees of £425 per day  cover cost of training / consultancy, including training materials, certificates as appropriate, trainer / consultant's time and travel expenses up to 300 miles round trip (training / consultancy at greater distances may be carried out at our discretion and/or with prior agreement).

    • The price does not include any travel, meals, refreshments, accommodation or other expenses which the delegate may incur in attending the course.

    • We reserve the right to charge a higher fee than the Standard daily rate (e.g. for work at greater distance, consultancy work etc).

    • Any reductions from this fee offered to customers are discretional and may be withdrawn at any time.

    • Provisional booking will be held on Del Harries Training & Consultancy's booking system for 1 week, unless otherwise agreed, before confirmation in writing or by email. Once bookings are confirmed, the following apply:

    • If you rearrange your course / consultancy date there will be no charge.

    • If you cancel your course / consultancy more than 14 working days notice prior to start date - no charge

    • If you cancel your course / consultancy 7-14 working days notice prior to start date - 50% of total fee

    • If you cancel your course / consultancy less than 7 working days prior to start date -100% of total fee

       

    • Del Harries Training & Consultancy reserves the right to cancel or change training and/or consultancy and undertakes to provide reasonable notice of the cancellation or change except in an emergency.

    • The Customer will be entitled to a refund of any fee paid to Del Harries Training & Consultancy in the event of a cancellation but shall not otherwise be entitled to compensation or costs or damages arising from such a cancellation.

       

       

      Any queries should be directed to Del Harries Training & Consultancy in writing.

       

      We will review and amend these Terms & Conditions annually.